Privacy Policy

LRX Systems Limited (“LRX Systems”, “we”, “us”, or “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you interact with our website, services, and communications.

1. Who We Are

LRX Systems Limited is a UK-based technology company specialising in intelligent data systems and automation infrastructure.
Our website is https://www.lrxsystems.com.
You can contact us regarding this policy at [email protected].

2. Information We Collect

We collect information in the following ways:

Information You Provide

When you contact us, sign up for updates, request information, or use our services, you may provide:

• Name, email address, and company information
• Contact details and communication preferences
• Any information you voluntarily include in messages or forms

Information Collected Automatically

When you use our website, we may automatically collect:

• IP address and device type
• Browser type, version, and settings
• Date, time, and duration of visits
• Pages viewed and navigation paths

This information helps us maintain website performance, security, and usability.

Information from Third Parties

We may receive limited personal information from trusted service providers where necessary to operate or improve our services (for example, analytics or authentication providers).

3. How We Use Your Information

We use personal data only where necessary and for legitimate purposes, including:

• Operating, maintaining, and improving our website and services
• Responding to enquiries and providing customer support
• Sending administrative communications or service updates
• Analysing usage patterns to improve functionality and performance
• Complying with legal and regulatory obligations

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on one or more of the following lawful bases for processing personal data:

• Consent: where you have given clear consent for us to process your information
• Contract: where processing is necessary for providing a service or fulfilling an agreement
• Legal obligation: where processing is required by law
• Legitimate interests: where processing is necessary for our business operations, provided these interests do not override your rights

5. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse, or alteration.

Data is stored securely on trusted infrastructure providers with appropriate encryption and access controls.

We only retain personal information for as long as necessary to fulfil the purposes outlined in this policy, or to comply with legal, accounting, or reporting obligations.

6. Sharing Your Information

We may share limited data with third parties who assist in delivering our services. These include:

• Cloud hosting providers (for secure infrastructure)
• Analytics providers (for performance and usage analysis)
• Authentication and identity providers (for secure access management)

All third-party partners are required to comply with applicable data protection laws and act only on our instructions.

7. International Data Transfers

Where we transfer data outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO).

8. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Access: request a copy of the personal information we hold about you
• Correction: request correction of any inaccurate or incomplete data
• Erasure: request deletion of your data where it is no longer required
• Restriction: request limitation of how we process your data
• Portability: request transfer of your data to another provider
• Objection: object to processing where we rely on legitimate interests
• Withdrawal of consent: withdraw consent at any time where applicable

To exercise these rights, contact us at [email protected]. We may need to verify your identity before processing a request.

9. Cookies

We use cookies and similar technologies to operate our website effectively. For detailed information, please refer to our Cookie Policy.

10. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most recent version will always be published on this page with the updated date shown above.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact:

If you are dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://www.ico.org.uk.